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Patients & Visitors

Patient Focused Care

Grady Memorial Hospital patients have access to advanced technology and a healthcare plan
specifically designed for their successful treatment and recovery. From admission until
discharge and beyond, Grady Memorial Hospital's teammates focus on exceptional care, close to home.
Grady Memorial Hospital, Five Oaks Family Medical Clinic, Five Oaks Medical Group, Rush Springs Family Medical Clinic, and Tuttle Family Medical Clinic are pleased to announce our new Patient Portal. This interactive web portal will empower patients and their families to take a more active role in their care by providing easy, secure access to their health information and online communication with Clinic staff.
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CEO Coronavirus Update 3-26-20

Now more than ever it is imperative that Grady Memorial Hospital and Five Oaks Medical Group take the lead in ensuring our community is prepared to handle the Coronavirus and any related illness.

First and foremost we want to inform the community that there have been ZERO positive confirmed cases that originated at our facility for Grady County residents. Let us repeat: there have been two confirmed Coronavirus case in Grady County, but it was collected elsewhere. Having said that, we cannot test everyone. Our limited State Health Department testing capacity restricts us currently to only test for those that are so sick that we have to admit them as an in-patient into our hospital.

At GMH, the safety and health of our patients, employees and visitors is our top priority. Since the outbreak of Coronavirus (COVID-19) our administration and teams of doctors, nurses and other clinicians and support staff have been actively monitoring the situation to prepare GMH AND FIVE OAKS to meet the needs of the community during its most difficult times. We do anticipate a confirmed case in our community hospital eventually, and the two positive from our county that were reported resided in our county, but was tested elsewhere, but we are ready and willing to serve the patient and protect our caregivers when the time comes.

Folks, our doctors believe there are positive COVID-19 cases amongst us based on empirical evidence– so please take this seriously – as we need to remember that once the testing is allowed to be used for outpatients, on a broader basis - that we will proof positive that we have already had some spread in our County.

We are partnering with the Centers for Disease Control and Prevention (CDC), the Oklahoma State Health Department, local schools systems, multiple levels of local government and other health systems to proactively prepare for and respond to this growing health concern.

GMH AND FIVE OAKS is making conscious decisions for healthcare delivery in our community. We are examining and constantly evolving the way we deliver healthcare. Our telemedicine offering was ready to use within two days of the Federal CDC/CMS permission to use this technology.

A few things you should know:

• First and foremost you should know that our Emergency Department is open for true emergency situations. Please shelter in place if you are otherwise healthy and only experiencing flu or mild Coronavirus like symptoms. Please seek emergency care if you feel the absolute need to do so. But if you have symptoms call our clinic staff at 224-2100 and we can arrange a tele-visit (which is covered by insurances, Medicare, Medicaid) for a doctor to speak and see you telephonically.

• GMH AND FIVE OAKS has made our hospital a restricted-point of entry. The Emergency entrance, the Five Oaks entrance, and the main entrance are the ONLY open entry points. ALL persons coming into the hospital and Five Oaks will be screened.

• GMH AND FIVE OAKS will enforce a temporary Restricted Visitation Policy:
The Emergency department is restricting visitors for adult patients and limiting pediatric visitors to one.

Five Oaks clinic is asking that adult patients come in alone and Peds patients can have one parent.

Inpatients- Restricted to one visitor per patient and the visitor will be temperature screened at the front door.
Thanks for your understanding of these temporary restrictions as we are trying to protect our patients and staff.

• GMH AND FIVE OAKS has actively chosen to cease operations of certain outpatient clinics to protect our patients. This allows us to follow CDC and OSDH guidelines in order to protect our community through limited access points and to preserve necessary personal protective equipment resources when and if the need for a larger community response should arise – which we are expecting.

• GMH AND FIVE OAKS is evaluating all of our outpatient elective clinic and surgical delivery processes. We are evaluating each individual scenario and patient to ensure your safety as well as the staff and our community is kept uppermost in mind. In some instances it might be necessary to delay or reschedule certain procedures. GMH AND FIVE OAKS has already been contacting patients over the past several days to determine the best course of action.

We are still seeing patients that need to be physically seen – and we want to stress this – usually after a telephonic visit has been done and that in-person visit is medically necessary.

• Lastly please continue to follow all precautions as advised by GMH AND FIVE OAKS, Oklahoma State Department of Health and the CDC in order to ensure our community remains safe.

We appreciate your participation in keeping our patients, employees, and community safe. We know that the Governors Emergency Order will be difficult – but as an ESSENTIAL COMMUNITY SERVICE WE WILL REMAIN OPEN - and the Five Oaks clinics will be as well on a reduced hours schedule 8 am to 6 pm.

Additionally, we would like to thank the community businesses and individuals who have offered their support of our hospital and staff. Your generosity and kindness does not go unnoticed and is deeply appreciated by the entire GMH AND FIVE OAKS family. We continue to appeal for any N95 face masks to be donated to us at our main entrance.

We have just purchased an unbudgeted Ultra-Violet robot for immediate delivery at a cost of $70,000 to immediately augment our frequent sanitation efforts in the facility and PPE sanitation. We are making an appeal to members of our community to help us stamp out virus in our community by making a tax deductible donation to the Grady Memorial Hospital Foundation which can be mailed to us at our 2220 W. Iowa, Chickasha, 73018 to cover this cost. This device can help us stretch our limited supply of protective equipment and because of the national shortage voted to acquire this now, and not wait.

Kean Spellman, Hospital Chief Executive Officer