skip navigation


Patients & Visitors


Patient Focused Care




Grady Memorial Hospital patients have access to advanced technology and a healthcare plan

specifically designed for their successful treatment and recovery. From admission until

discharge and beyond, Grady Memorial Hospital's teammates focus on exceptional care, close to home.






Grady Memorial Hospital, Five Oaks Family Medical Clinic, Five Oaks Medical Group, Rush Springs Family Medical Clinic, and Tuttle Family Medical Clinic are pleased to announce our new Patient Portal. This interactive web portal will empower patients and their families to take a more active role in their care by providing easy, secure access to their health information and online communication with Clinic staff.



| | Text Size: -A | A | A+

Patient Information




Privacy Notice - English


Privacy Notice - Spanish


Medical Release of Information


Statement of Permission to Treat




Concerns Regarding Patient Care and Safety




If you have a complaint or concern while in the Hospital or when receiving one of the hospital services, please contact the first available staff member from whom you are receiving the service. The specific nature of the complaint should be stated so that the person fully understands the problem. He or she will attempt to resolve the complaint with you at this time.



If this person is unable to resolve the complaint he or she will refer the issue to the department manager, supervisor or appropriate department director for resolution. The personnel on duty will address each complaint as quickly as possible.



If the concern is not resolved to your satisfaction, you may contact Risk Management (405.779.2201)who will follow up with you on your issues or concerns within no more than 48 hours.



If the concerns cannot be resolved through the Hospital, you are encouraged to contact the agencies listed below.



State Health Department; Phone (405) 271-6576; or write Medical Facilities, OK State Department of Health,

     1000 N.E. 10th Street, Oklahoma City, OK 73117-1299.



Dispose of your Medication Properly



Visitors



Visitors may be limited according to the patient's condition, the patient's wishes, and/or the physician or nurses' discretion.